Hotel Wi-Fi & Network Solutions
Guest Wi-Fi your reviews will stop mentioning, and a back-of-house network your operations can rely on — designed, deployed, and supported for hotels and resorts.
Why hotel networks fail guests
Most hotel Wi-Fi problems are design problems. Access points placed by corridor symmetry rather than RF survey, one flat network carrying guests, staff, door locks and the POS, and bandwidth plans from an era when a guest carried one device instead of four. The result shows up where it hurts: in reviews, and in front-desk time spent on connectivity complaints.
We design hotel networks from the guest experience backwards: measured coverage in every room, seamless roaming in public areas, simple onboarding, and strict separation between guest traffic and the systems that run your property — PMS, payments, IoT, CCTV, and staff operations.
What we deliver
- Predictive and on-site RF surveys: AP placement based on measured propagation in your actual building, not floor-plan guesswork.
- High-density Wi-Fi 6/6E deployment: engineered for conference rooms, lobbies, and full-occupancy evenings.
- Captive portal & PMS integration: branded onboarding, tiered access, and room-based authentication.
- Network segmentation: guests, staff, door locks, minibar sensors, CCTV, and POS each on isolated segments — a PCI-DSS and GDPR essential.
- Live-property upgrades: phased deployment plans that don't take floors out of service.
- Managed support: monitoring, capacity reviews, and rapid response after handover.
FAQ
How many access points does our hotel actually need?
It depends on construction materials, room layout, and occupancy patterns — not just room count. A concrete-heavy building may need an AP per room; lighter construction can share. An RF survey answers this precisely, and usually costs far less than over-buying hardware.
Can you upgrade the network while the hotel is operating?
Yes. We phase work by floor and schedule disruptive steps for low-occupancy windows. Guests on unaffected floors see no change; cutover to the new network is typically done in a single night per zone.
Does guest Wi-Fi really affect bookings?
Wi-Fi quality is one of the most-mentioned amenities in online reviews, and repeated connectivity complaints drag aggregate scores that feed directly into OTA ranking algorithms. Fixing it is one of the few capital projects with a visible review-score effect.
Renovating, building, or tired of Wi-Fi complaints?
We'll survey your property, show you exactly where the current network falls short, and quote a phased upgrade that fits hotel operations.
Request a Property Network Assessment